Service

Due to the COVID19 safety measures and Ohio's directive of staying at home, we will be closed until April 6th 2020.
All services received before March 23rd are being processed. All incoming packages are being held at our local post office. 
We will be working though this dificult period. If you have any questions, please contact us via email.
service@lum-tec.com.

 

 

Our company policy is to provide the best and fastest watch service turnaround time in the industry. If you are having any issues with your watch, or just need a clean up, battery change, or timing adjustment, click here to download and fill out this service form PDF file with instructions to send in your watch, and we will take care of your service order in a fast and professional manner.

You can also send an email to service@lum-tec.com if you have any questions. Please be aware that we have dificulty replying to AOL emails. If your only email is an AOL one, please call us at the numbers below:

Phone

1-877-2-LUM-TEC
or
440-951-1296